Faro Airport Transfers FAQ

Our representative will be waiting for you at arrivals with your name written on a board. If you do not see our representative when you arrive, please call us at the numbers from the contact page.
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Do you provide car with driver on request?

Yes. We provide a car rent with a driver for 8 or 4 hours, as following:

The on-request car rent with driver service costs:

Maximum 200 km per 8 hours:

1-3 pax: 206 Euro
4-7 pax: 238 Euro
8-16 pax: 292 Euro
17-35 pax: 346 Euro

Maximum 150 km per 4 hours:

1-3 pax: 162 Euro
4-7 pax: 206 Euro
8-16 pax: 260 Euro
17-35 pax: 292 Euro

Our fleet contains: Mercedes E class vehicles (for 1-3 pax), Mercedes Viano (4-7 pax) Mercedes Sprinter (8-16 pax) and Luxury busses (17-35 pax).
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Are there extra fees?

We do not charge extra fees for anything, the only one thing we would charge extra would be drop off into more hotels (rates for extra drop off will be calculated per the type of each vehicle).
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How do we find the driver after arriving?

At the airport you will be met in the arrivals area by a representative of Low-Cost-Transfers with your name written on a board. If you do not see the airport rep as you come out of the arrivals area then you may call us.
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I cannot find my destination in your online booking form. What to do?

Fill the request for quote form and we'll contact you (by phone or email) to inform you about the price and ask for your confirmation. The process for a custom transfer request usually takes less than 12h. For last minute transfers please contact us directly.
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How do we find the driver after arriving?

How do I pay?

You pay the driver in the airport; in cash [euro or £ sterling] or by credit card. We accept VISA, MasterCard, American Express and Diners.
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2. How do I pay?

You can pay to the driver in the airport, in CASH only or pay online before arrival by debit card / credit card by Paypal from the link that you will get in the confirmation email .
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How long is the trip between airport and destination?

In general count a minute per euro.
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How do I pay?

You can pay to the driver in the airport; in CASH only.
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We have lots of luggage, a mountain bike, a golf bag - will there be room?

Each passenger has an allowance of no more than two luggage items, including golf bags. If you are bringing a mountain bike or surf board please notice us in the message box in the booking form or to the contact page.
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3. Do you have children's seats, baby seats, infant carriers?

We provide children seats, baby seats and booster seats depending on the availability for 5 EUR for each/trip. They have to be reserved when making the booking for a transfer.
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Do you have children's seats, baby seats, infant carriers?

Yes, subject to availability children seats are free of charge, they must be reserved at the time of booking the transfer. Click link to view image / specifications;

[infant carrier] [children seat] [booster cushion]
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Do you have children's seats, baby seats, infant carriers?

What happens if the flight is delayed?

If your flight is delayed there is no need to worry - we always confirm flight directly with airport and will be waiting until you arrive.
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What papers do i have to show to the driver on the airport?

You have to show the printed voucher ( email confirmation ). If you choose to pay online through Paypal, you have to show to the driver the printed receipt of payment ( confirmation of payment ).

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4. What happens if the flight is delayed?

If your flight is delayed there is no need to worry - we always confirm the flight directly with the airport and will be waiting until you arrive.
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What happens if the flight is delayed?

If your flight is delayed there is no need to worry - we always confirm flight directly with airport and will be waiting until you arrive.
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Can I book the return trip from my destination?

Yes, by Internet at www.low-cost-transfers.com or by phone (00351) 916 053 420
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Can I book the return trip from my destination?

Yes, by Internet at www.maltaairporttransfer.com or by phone (00351) 916 053 420

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5. Can I book the return trip from my destination?

Yes, online on www.maltaairporttransfer.com or you can call us at (00351) 916 053 420 and we will make the booking for you.
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Can I book the return trip from my destination?

Yes, by Internet at www.lisbon-airport-transfer.com or by phone (00351) 916 053 420
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How far in advance do airport pick-ups need to be booked?

Normally we require 24 - 48 hours notice.

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Are the passengers insured?

All drivers, passengers and vehicles are fully licensed and insured by the DGT/DGV.
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Are the passengers insured?

All drivers, passengers and vehicles are fully licensed and insured by the DGT/DGV.
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6. Are the passengers insured?

All drivers, passengers and vehicles are fully licensed and insured by the DGT/DGV.
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Do you offer sightseeing tours?

Yes, we offer sightseeing tours in Madeira and around the Funchal city. See more details about this HERE.

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7. How long is the trip between airport and destination?

In general count a minute per euro.
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How can I cancel or make amendments to my already booked transfer?

You can do so by calling us directly or by sending an email with your transfer ID until 4pm (Funchal Airport (FNC) Local Time) of the transfer previous day.

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We do not want to drive from the airport but would like to hire a car at our destination, can you arrange this?

Yes, we can deliver a rental car at the same time or later - delivery is free. Please see www.CarRentalAlgarve.com for prices and conditions - you can also book the transfer at the same occasion.
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We do not want to drive from the airport but would like to hire a car at our destination, can you arrange this?

Yes, we can deliver a rental car at the same time or later - delivery is free. Please see www.AutoCarHire.com for prices and conditions - you can also book the transfer at the same occasion.
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We do not want to drive from the airport but would like to hire a car at our destination, can you arrange this?

Yes, we can deliver a rental car at the same time or later - delivery is free. Please see www.AutoCarHire.net for prices and conditions - you can also book the transfer at the same occasion.
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8. How long will the driver wait for us to clear customs?

The driver will normally wait for 60 minutes before making inquiries with the airline, immigration and making a paging call. Only after all this and if there is no sign of the passengers will the driver leave the airport. If you are delayed in customs or baggage for more than 30 minutes after arrival please call us at (00 351) 916 053 420 to ensure that the driver will wait for you.
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How do we find the driver after arriving?

How long is the trip between airport and destination?

In general count a minute per euro.
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How long is the trip between airport and destination?

In general count a minute per euro.
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How do I pay?

You pay the driver in the airport; in cash [euro or £ sterling] or by credit card. We accept VISA, MasterCard, American Express and Diners.
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9. Can we use the drivers phone?

Yes, charges are per minute.
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How long will the driver wait for us to clear customs?

The driver will normally wait for 60 minutes before making enquiries with the airline, immigration and making a paging call. Only after all this and if there is no sign of the passengers will the driver leave the airport. If you are delayed in customs or baggage for more than 30 minutes after arrival please call our office on (00 351) 916 053 420 to ensure that the driver will wait for you.
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How long will the driver wait for us to clear customs?

Do you have children's seats, baby seats, infant carriers?

10. Can we stop off at the supermarket en-route?

By prior arrangement on a private transfer only, although not at peak times - a supplement may be applicable.
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Can we use the drivers phone?

Yes, charges are by minute.
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Can we use the drivers phone?

Yes, charges are by minute.
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What happens if the flight is delayed?

If your flight is delayed there is no need to worry - we always confirm flight directly with airport and will be waiting until you arrive.
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We have lots of luggage, a mountain bike, a golf bag - will there be room?

Each passenger has an allowance of one suitcase and one board/ski bag. If you are bringing a mountain bike please notice us in the message box in the booking form or to the contact page.
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We have lots of luggage, a mountain bike, a golf bag - will there be room?

11. Is the transfer direct or do we stop en-route?

Transfers are direct, door-to-door.
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Can we stop off at the supermarket en-route?

By prior arrangement on a private transfer only, although not at peak times - a supplement may be applicable.
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12. Does the driver speak English?

All our drivers speak English.
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Can I book the return trip from my destination?

Yes, by Internet at www.low-cost-transfers.com or by phone (00351) 916 053 420

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Can we stop off at the supermarket en-route?

By prior arrangement on a private transfer only, although not at peak times - a supplement may be applicable.
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Are the passengers insured?

All drivers, passengers and vehicles are fully licensed and insured by the DGT/DGV.
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13. Do I have to share a vehicle with other people?

Not unless you invite them.
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Is the transfer direct or do we stop en-route?

Transfers are direct, door-to-door.
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Is the transfer direct or do we stop en-route?

Transfers are direct, door-to-door.
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14. How far in advance do airport pick-ups need to be booked?

Normally we require 24 hours notice.
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Does the driver speak English?

All our drivers speak English.
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We do not want to drive from the airport but would like to hire a car at our destination, can you arrange this?

Yes, we can deliver a rental car at the same time or later - delivery is free. Please see www.CarRentalMadeira.com for prices and conditions - you can also book the transfer at the same occasion.
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Does the driver speak English?

All our drivers speak English.
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Do I have to share a vehicle with other people?

Not unless you invite them.
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15. How many people can travel in one of your cars?

Only a maximum of four people can travel in a standard sized car, mini buses are available at an increased cost. This includes small children who count as one passenger for insurance purposes.
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How long will the driver wait for us to clear customs?

Do I have to share a vehicle with other people?

Not unless you invite them.
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16. Do you offer sightseeing tours?

Yes, we offer sightseeing tours. For more details, see Malta tours section.
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Can we use the drivers phone?

Yes, charges are by minute.
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How far in advance do airport pick-ups need to be booked?

Normally we require 24 hours notice.
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How far in advance do airport pick-ups need to be booked?

Normally we require 24 hours notice.
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17. What papers do i have to show to the driver on the airport?

You have to show the printed voucher ( email confirmation ). If you choose to pay online through PayPal, you have to show the driver the printed receipt of payment ( confirmation of payment ).
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Is the transfer direct or do we stop en-route?

Transfers are direct, door-to-door.
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How many people can travel in one of your cars?

18. How can I cancel or make amendments to my already booked transfer?

You can do so by calling us at (00351) 916 053 420 or by sending an email with your transfer ID at info@maltaairporttransfer.com.
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Do you offer sightseeing tours?

Yes, we offer sightseeing tours like:
Half-day Malta tours, full-day Malta tours, panoramic tours. You can visit many interesting places in Malta, like Valletta, Malta's capital, Rabat Catacombes, Mosta Church, Gozo.
See more details on: www.maltaairporttransfer.com/sightseeing-tours/
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Do you offer sightseeing tours?

Yes, we offer sightseeing tours in Lisbon and around the Lisbon city in: Fatima - half day, Lisboa - nocturna, Lisboa- full day, Lisboa- half day, Nazare, Obidos, Sintra - full day, Sintra - half day.
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Do you offer sightseeing tours?

Does the driver speak English?

All our drivers speak English.
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What papers do i have to show to the driver on the airport?

Do I have to share a vehicle with other people?

Not unless you invite them.
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How many people can travel in one of your cars?